The shift to remote work in the wake of the COVID-19 pandemic has revealed new insights about how flexible working contributes to the wellbeing of employees.
According to research commissioned and published by the NSW government, those with flexible working conditions are often better rested, more engaged and have a higher level of wellbeing than those who work exclusively from an office.
NSW government director of the Centre for Work Health and Safety Skye Buatava said the challenges of the pandemic provided an opportunity to investigate whether and how remote working can add value to the lives of both employees and businesses.
“Flexible and remote working has of course become commonplace over the last few years, and during last year’s lockdown we commissioned this study to investigate how our workforce was finding working from home,” she said.
Overall, the research suggested that remote and flexible work environments are beneficial for employees. Surveyed workers reported lower levels of sleeping trouble and higher levels of general wellbeing.
“It’s reassuring to see that for the most part, working flexibly can be a very positive experience for workers,” Ms Buatava said.
That being said, the research also highlighted gaps when it came to the health and safety support mechanisms in place for remote and flexible workers.
“We discovered that some flexible workers felt their organisation did not have adequate work health and safety processes in place and that training around mental wellness was lacking,” Ms Buatava explained.
The dramatic shift to flexible work during recent lockdowns has only highlighted where businesses needed to ensure their policies and procedures reflect the realities of the modern workplace.
Ms Buatava said the NSW government was committed to supporting businesses that need assistance adapting via a suite of training modules and guidance materials. These publicly accessible resources promise to help both employers and employees create a mentally healthy workplace at home, regardless of whether lockdown restrictions are in effect.
“The shift to flexible work has been dramatic due to COVID restrictions and we need to ensure that businesses have up to date policies and procedures for their workforce, whether in the office or not,” she added.
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