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"ATO need to simply shift their doers in the Complaints dept into their main ops and make the...

@si_kez

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"The ATO phone enquiry lines are truly ghastly. Often “peak demand period, call back later”, or...

@laurief

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"There are clear inherent strengths and weaknesses with OSFA and the phone line service. The idea...

@accountantsdaily991

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"OSFA messaging - not being able to find an appropriate category, not receiving any response, no way...

@vicki.carlisle@carli...

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"Numerous times I've had a client getting defrauded with the tax return in mid-process. Called the...

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