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Software firm Ignition has announced a broad range of platform upgrades to enable firms to manage revenue and payments more efficiently.
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Ignition unveils raft of enhancements to platform
27 September 2023
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Ignition says a range of additions to its platform for professional services businesses will enable accountants to create or renew proposals in bulk, automatically increase prices when renewing client agreements, and offer additional payment options.
The software provider has launched a suite of features enabling users to create bulk proposals and renew agreements in minutes. Firms can quickly create and send proposals in bulk using a template or bulk renew existing client agreements.
It has also released a new feature called Invoice Import, which instantly converts recurring invoices from Xero or QuickBooks Online into Ignition proposals.
Ignition co-founder and chief product officer Dane Thomas said engaging new or existing clients during year end and tax season can be a very time-consuming process.
“Our new bulk proposals, renewals and invoice import features help minimize the admin time involved, so accounting and tax professionals can focus on doing the actual client work,” he said.
The software provider will also be releasing a new pricing feature in the coming months which will enable customers to automatically increase prices when renewing client agreements.
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This follows the recent launch of Instant Bill, which allows professionals to bill and get paid for out-of-scope work without the need to create a new client proposal.
Mr Thomas said that firm owners often put off increasing their prices to avoid awkward client conversations, or because they lack the time and confidence.
“We want to take the emotion out of raising prices by incorporating price increases into the client renewal process,” he said.
Ignition users in the US and Australia will also now be able to use Apple Pay and Google Pay as payment options, offering clients more ways to pay.
The software platform also now offers customers the flexibility to pass on credit card processing fees to clients in the US and Australia should they wish to recover the costs. This feature is still currently in beta, however.
“Our research shows 94 per cent of accounting firms chase clients for late payments,” says Dane Thomas.
“Our latest features offer customers more flexibility and control over the payment collection process to ensure they get paid on time.”
Mr Thomas said that over the past 12 months, the Ignition platform had evolved significantly to help firm owners tackle scope creep, late payments and become more efficient in a leaner macro-economic environment.
“Our latest product enhancements help accounting and professional services businesses to reach their full revenue potential, enabling them to easily manage all their revenue and payments in a single solution.”
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